Privacy policy

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Privacy policy

PERSONAL DATA PROCESSING POLICY

A. CREATING CUSTOMER ACCOUNTS

Personal data must be collected and processed when creating customer accounts on the www.lesvignoblesedonis.com website. This document explains how and by whom the data is processed and what rights you have.

Who controls the personal data processing ?

The data controller is the CAVE ROBERT ET MARCEL company, an agricultural cooperative society with variable share capital, listed on the Angers Trade and Companies Register under no. 786 195 859. The company’s registered office is at Saint-Cyr-en-Bourg, Montreuil-Bellay, La Perrière, 49260 BELLEVIGNE-LES-CHATEAUX. It is represented by Mr. Marc BONNIN in his capacity as Chair of the Board of Directors.

2. For what purpose is the personal data processed ?

The personal data is processed for the purpose of creating and managing customer accounts on the website www.lesvignoblesedonis.com.

What data is collected and processed by CAVE ROBERT ET MARCEL?

Surname
First name
Email address

Date of birth

3. Who gives CAVE ROBERT ET MARCEL the authority to process personal data ?

CAVE ROBERT ET MARCEL is authorised to process personal data by user consent. Consent is given by ticking the box 'I accept the personal data processing policy relating to customer accounts'.

4. Does CAVE ROBERT ET MARCEL transfer the personal data to third parties ?

The data is accessible to the CAVE ROBERT ET MARCEL website host and server host, and to CAVE ROBERT ET MARCEL employees. It may also be transferred to the authorities (police, etc.) on request.

5. What happens if I don't provide all the data requested or don't accept the personal data processing policy ?

The personal data requested is mandatory for the creation of a customer account. If certain elements of your personal data are not provided or you don't accept the personal data policy, you will not be able to create a customer account on the website www.lesvignoblesedonis.com.

6. How long does CAVE ROBERT ET MARCEL keep the personal data ?

The personal data is stored actively for twelve months from the date of the last order. If no further order is placed within the following twelve months, the customer account is closed and the personal data archived.

7. When a customer account is closed, the personal data is archived for twelve months.

At the end of the period in archive, the personal data is deleted.

8. Does the personal data go outside the European Union ?

No, your personal data will not go outside the European Union.

9. Does CAVE ROBERT ET MARCEL carry out any profiling or make fully automated decisions that produce legal or other significant effects ?

The personal data collected by CAVE ROBERT ET MARCEL is not subject to any such processing operations.

10. What are my rights concerning my personal data ?

Under the conditions and limits set by law, you have the right to:

withdraw your consent
access your personal data
have your personal data corrected as necessary
request portability of your personal data
ask for your personal data to be erased
request limitation of the processing of your data
object to the processing of your personal data

11. How can I exercise my rights ?

You can exercise your rights by contacting CAVE ROBERT ET MARCEL at vincentbarraud@allianceloire.com

You also have the right to complain to the CNIL (French National Commission on Informatics and Liberty) - 3 Place de Fontenoy, 75007 Paris - phone: +33 (0)1 53 73 22 22).

12. What happens to my personal data in the event of my death ?

CAVE ROBERT ET MARCEL will erase your personal data immediately upon notification of your death and in the absence of any prior instructions from you, unless we are required to store the data as evidence or in compliance with a legal obligation. Where this is the case, only data which is strictly relevant to the requirement will be kept, for this purpose only and no other.

You may notify CAVE ROBERT ET MARCEL whether you would like your personal data be communicated, or not communicated, to a third party of your choosing after your death. Please notify CAVE ROBERT ET MARCEL of your choice by email to vincentbarraud@allianceloire.com

B. CONFIRMATION AND PROCESSING OF ORDERS

Your personal data must be collected in order to confirm and process the orders you place via the www.lesvignoblesedonis.com website. This document explains how and by whom the data is processed and what rights you have.

Who controls the personal data processing ?

2. For what purposes is the personal data processed ?

CAVE ROBERT ET MARCEL processes the personal data to confirm and process your order. Order processing includes delivery, after-sales service, administrative, taxation and accounting procedures and any disputes. CAVE ROBERT ET MARCEL also needs the information to ensure it is compliant with the legal prohibition on selling alcohol to minors.

3. What data is collected and processed by CAVE ROBERT ET MARCEL ?

Surname
First name
Title (Ms/Mr)
Delivery address
Billing address
Email address
Date of birth if your order includes alcohol
Phone number
Number of loyalty points (if you’re a member of the loyalty scheme)
Order history
Payment method

4. What gives CAVE ROBERT ET MARCEL the authority to process the personal data ?

An order placed with CAVE ROBERT ET MARCEL constitutes a contract. The existence of a contract authorises CAVE ROBERT ET MARCEL to process this type of personal data.

5. Does CAVE ROBERT ET MARCEL transfer the personal data to third parties ?

The data is accessible to the CAVE ROBERT ET MARCEL website host and server host, and to CAVE ROBERT ET MARCEL employees. It may also be transferred to the authorities (police, etc.) on request.

Personal data may also be communicated to the auditors of CAVE ROBERT ET MARCEL, within the scope of their duties.

In the event of a dispute, personal data may be communicated to a mediator, the judicial authorities and any CAVE ROBERT ET MARCEL advisors.

Personal data is also communicated to the service providers who deliver the products you order, within the scope of their duties.

6. What happens if I don't provide all the data requested ?

The collection and processing of your date of birth is mandatory for any order that includes alcohol. If you don’t provide this information, you won’t be able to confirm any order containing alcohol that you place via the website www.lesvignoblesedonis.com

Processing the number of loyalty points is obligatory if you join the loyalty scheme. If the data is not processed, you will not be able to accumulate loyalty points and gain access to loyalty scheme benefits.

The other items of personal data collected are required by CAVE ROBERT ET MARCEL to confirm and process your order. If you don’t provide this information, you won’t be able to confirm any order you place on the website www.lesvignoblesedonis.com

7. How long does CAVE ROBERT ET MARCEL keep the personal data ?

The personal data is stored actively for 24 months from the date of your last order. If no further order is placed within the following 24 months, your personal data will be archived.

Personal data is archived to enable CAVE ROBERT ET MARCEL to comply with its legal, tax and accounting obligations. Invoices and orders are archived for TEN years and other data is archived for TWELVE months.